Refunds Policy

All our products come with a 21 day money back guarantee. If for any reason you are not totally satisfied with your purchase, just advise us within 7 days and return to us, within 21 days for a full refund or exchange. Your refund will be given in the currency your transaction was made in. This does not affect your statutory rights. Please note that delivery costs on returned items will not be refunded or reimbursed.

When returning goods, please e-mail us within 7 days of receipt of said items to advise that you will be returning items to Physio Jersey at which time a return address will be provided. Items must be returned within 21 days of receipt of goods and be in original packaging, unused/undamaged and in saleable condition. The original invoice needs to be included in the returns package and we recommend recorded delivery or special delivery for all returns as you are responsible for goods until they are received and confirmed as received by Physio Jersey.

We reserve the right to refuse to accept returned goods, at its sole discretion if goods are not returned in a satisfactory condition.

Should any goods be received by you, damaged, please contact us by e-mail to arrange the return of said items and arrange a refund or replacement of said goods.

Our Companies Details

Jersey Sports & Spinal Clinic LTD
Place of registration: Jersey
Company's address: The Jersey Sports & Spinal Clinic, 14 Gloucester, Jersey JE2 3QR
Registration Number: 96026